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Have not received Visa Support Document after 1 week

0 votes
I applied for the Visa invitation through this website a week ago but despite claims that I would get the documents within 24 hours, all I have received is a payment confirmation from the company "eastwestlink" (ref.nr. SDSD-3151602493369-99DC9FE15-JH). I have already checked all spam filters and found nothing. I contacted the company "eastwestlink" directly through their website but they have not responded to my inquiry.
I would like to know if I will ever receive this document and if not, I would like my money back.
asked Jun 6, 2016 in Russian Visa by russiayyy (120 points)

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