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When to expect purchased visa support document

0 votes
Hi - I used your great site to purchase two visa support letters (one transaction) two days ago.  My $60 payment went through, I got an email from the company that the payment was received, but I have not received my support letters.  Based on your website, I expected them 24 hours later.  I have tried to email and call the company to learn when I can expect the letters, but have not been able to make contact.  These days, it is very easy to be distrustful of internet transactions, especially when they do not occur as you expect and when you cannot reach someone to help you.  Is it normal for this process to take more than 24 hours?  How much longer?  Anything you can do to help me understand when the invitations will arrive or how I can make contact with the company would be much appreciated.  Thank you very much!
asked Sep 10, 2015 in Russian Visa by amandalb (120 points)

1 Answer

0 votes
Hm, that is very strange. Usually it takes 2 working days to make an application.
Try to find another e-mail.
answered Sep 19, 2015 by CuriousReceptionist (340 points)