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Where is my visa support?

0 votes
I checked the status of my order with allrussianvisas.com and it said my support letter had been sent,but I have not received it.  I tried to email them, but have not received a response.  My email is working fine.  What else should I do?
asked Apr 15 in Russian Visa by Lori (120 points)
I still waiting for the invitation to apply for the Russia passport .
my bank already pay the $30
how much longer do I need to wait ?
mramirez - I applied & paid for visa support on Friday, April 14, 2017.  I only received it today, but the company had technical difficulties & was really good about keeping me informed.  East west Links, allrussianvisas.com, Real Russia & Stacy Pashovkina & her team were extremely diligent in getting my visa support documents to me in spite of the fact that there was a holiday during this time and that there is a significant  time difference, which made communication difficult.

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